At Flowers Morden, we are dedicated to making our online platform accessible to every member of the community. We believe that all customers in Morden deserve a seamless experience when ordering flowers online, regardless of their abilities or the technology they use. Accessibility is a key aspect of our mission, ensuring that every step—from browsing our selection to completing an order—is user-friendly, navigable, and inclusive.
Our website has been developed to meet the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines serve as a benchmark for web accessibility, addressing a wide range of recommendations to make content more accessible for people with disabilities. This includes considerations for users who rely on assistive technologies, those with visual or hearing impairments, mobility challenges, and cognitive limitations. By following these standards, Flowers Morden demonstrates its ongoing commitment to providing a high-quality, accessible online service.
We recognise the importance of ensuring our online flower ordering service works efficiently with screen readers and other assistive tools. Key pages and interactive elements have been structured in a way that is logical and easy to interpret with screen readers, allowing visitors to navigate, select flowers, and complete purchases independently. We employ clear headings, descriptive labels, and accessible form fields so that customers using keyboard navigation or voice commands can interact with every part of our site with confidence.
The Flowers Morden website features a high contrast design, carefully selected text sizes, and clear typography to promote readability for all users. This approach helps those with visual impairments, color blindness, or reading difficulties to comfortably view our flower selections and process orders. Sufficient color contrast is maintained throughout the site to support clarity and reduce eye strain, enabling customers to shop online with ease.
Accessibility is an ongoing journey, and we are committed to continuous improvement. We regularly review our site's features and performance, adopting new best practices in web accessibility as they become available. Customer feedback is an essential part of this process. If you experience any barriers, have questions about our site's accessibility, or wish to suggest improvements, please reach out to our team using the contact options provided on our website. We aim to address accessibility issues promptly and provide alternative ways to complete your order if needed.
Our goal is to ensure that all residents and visitors in Morden can order flowers from us independently and comfortably. We understand that accessibility is about breaking down barriers and providing equal access to our products and services for everyone. We are proud to create an inclusive online flower ordering experience and are always willing to go the extra mile to support our customers' diverse needs.
If you have any accessibility-related questions, encounter issues with our website, or need assistance placing your order, please don’t hesitate to get in touch via the contact information available on our site. We are here to assist you and are committed to making your experience with Flowers Morden as smooth and accessible as possible.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
